Break Out of Your Comfort Zone (And Into Your Audience’s)

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When it comes to social media, there is a difference between being authentic to your message and stubborn to the point of being counterproductive. Many, many clients balk when I go in and rework their message, carefully translating it into the voice of what we’ve identified as their target ..Read More

Dec, 15 2009
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How are you targeted? Pt. 2

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While Amazon.com’s home page may be daunting, with now dozens of products and services to browse in addition to books – including music, exercise equipment, garden tools, furniture, clothes and even food – the more you target your intentions with various keywords, the more Amazon.com targets you.

The more I used ..Read More

Nov, 05 2009
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How Are You Targeted? Pt.1

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To know consumers, you must be a consumer. So, how do you consume? Why do you buy what you buy? Shop where you shop? Eat where and what you eat? How do you decide which movie to take your family to over the weekend? Why did you buy that particular ..Read More

Nov, 03 2009
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Make Your Message “Sticky” by Identifying Trends

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In his breakthrough bestseller, The Tipping Point: How Little Things Can Make a Big Difference (Back Bay Books, 2002), author Malcolm Gladwell asserts, “We tend to spend a lot of time thinking about how to make messages more contagious — how to reach as many people as possible with our ..Read More

Oct, 30 2009
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5 Tips for Effective Social Media and Web site Communication

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When it comes to communication, no aspect of the dialogue between producer and consumer is more important than this: language. And yet, too often, we are so busy speaking our own personal language – whether it’s inter-office market-speak or fresh from our MBA business-ese – that we alienate our audience ..Read More

Oct, 29 2009
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We are relationship creatures

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Much has been said of the rapidness with which the Internet has expanded since its private, commercial application started in the mid-to-late 80s. Twenty years is not a lot of time, but in those mere two decades, we have watched the Internet expand from a handful of users to a ..Read More

Oct, 25 2009
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